There is a classic TV ad phrase that went, "When E.F. Hutton talks, people listen." Though it made for a memorable tagline, the brokerage firm actually went broke in the ’80s, proving no matter who you are, people don’t listen for long. Think about it. How many times have you caught yourself daydreaming during a casual conversation with someone? Can you recall the bit of panic you felt when you realized you hadn’t really heard a word?
And what about expressing yourself? Do you ever wish that you could speak up or better articulate your needs? Have you ever walked away from a conversation feeling frustrated that it went badly or that your audience failed to fully grasp your meaning?
Our presenter, Erick Kountz, will explore how listening with intent and speaking with clarity can make the difference between creating successful working relationships and creating a series of career confusions. Come join us to learn how assertive listening and clear communication can create stronger partnerships for you and your customers.
GOSGMP Member Host PropertyCorina Ochoa, Holiday Inn Portland Southcochoa@hiportlandsouth.com
GOSGMP is a proud chapter member of SGMP. To learn more about SGMP, visit www.sgmp.org.